Privacy Policy

Who we are

TG Export Trade Company Limited (“we”, “us”) operates https://www.tgeptrade.com from Thailand. We use personal data only for legitimate business purposes related to export enquiries, partner applications, and website operation.

Privacy questions: sales@tgeptrade.com.

This page is a working draft for website publication. It is not legal advice and must be reviewed by qualified counsel before it is treated as final.

Information we collect

We collect information you voluntarily provide and limited technical data needed to operate and secure the website.

• Name, email, phone, company name, and country from contact, quotation, and partner forms
• Product interest, volume, destination, preferred Incoterms, and message text you submit
• Technical data such as IP address, browser type, and pages visited, as needed for security and site operation

How we use your information

Your information is used solely for legitimate business purposes related to our rice and refined cooking oil export operations and website functionality.

• Responding to enquiries, quotations, and partner applications
• Clarifying product grades, packing options, documentation, and shipment discussions
• Sending service-related communications about your request (primarily by email)
• Improving website performance, preventing abuse, and meeting legal obligations

Legal basis for processing

Depending on your location and the nature of the request, we process personal data on one or more of the following bases.

• Consent, when you voluntarily submit a form
• Steps prior to a contract, when you request a quotation or commercial discussion
• Legitimate interests in operating an export business, fraud prevention, and site security
• Legal obligation where required by Thai or other applicable law

Data sharing and third parties

We do not sell your personal information. Data may be shared only with trusted service providers who assist our operations under confidentiality and purpose limits, or when the law requires disclosure.

• Transactional email and hosting providers that power form delivery and the website
• Database and storage providers used to retain enquiry and application records
• Logistics or documentation partners only when necessary to fulfil a confirmed commercial shipment
• Authorities when required by law or valid legal process

Retention and security

We retain enquiry and application records only as long as needed for sales follow-up, operational records, and applicable legal requirements, then delete or anonymise them when no longer required.

We use HTTPS on the website and limit access to authorised personnel on a need-to-know basis. No method of transmission or storage is perfectly secure; we work to reduce risk with practical safeguards.

Your rights and choices

Subject to applicable law, you may request access, correction, or deletion of personal data we hold about you, or raise a concern about how we process it. Contact us at the email above. If you are in a jurisdiction with additional rights (for example under GDPR), we will handle requests in line with those rules where they apply.

• Request a copy of data we hold about you
• Ask us to correct inaccurate information
• Ask us to delete data when we no longer need it and law does not require retention

International transfers

Our operations are based in Thailand. Service providers may process data in other countries. Where required, we use appropriate safeguards for cross-border transfers.

Accuracy of website information

We aim to keep product descriptions and site content accurate for commercial evaluation. Specifications, packing options, and availability can change. Always confirm grade, packaging, and documents for a specific shipment with sales before relying on website content for purchasing decisions.

Changes to this policy

We may update this policy as our practices or legal requirements change. The “Last updated” date at the top of this page will change when we publish revisions.